Johann Loibl

Former Head of Customer Service and SMB Sales, Zip Co Limited

Johann entered the CX sphere in 2012 while working at Groupon ANZ and gained significant experience in Head of Customer Service roles at companies such as THE ICONIC and Contiki afterwards. Born in Germany, Johann holds an Engineering Degree in Agriculture and a Master of International Business from USYD, and currently works as Head of Customer Care at Zip Co.

Zip Co Limited offers a 100% cloud-based platform that leverages its proprietary technology and Big Data to enhance the proven fundamentals of promotional finance, in particular interest-free.

Zip Co Limited is focused on acquiring prime, near prime and emerging prime borrowers by providing those customers with a revolving line of credit to finance their retail purchase. Zip Co Limited does not target sub-prime or payday borrowers. Zip Co Limited is acutely focused on simplicity and delivering transparent, responsible, and fairly priced consumer credit products.

Zip Co Limited is a licensed and regulated credit provider (Australian Credit Licence Number 441878) managed by a team with over 35 years’ experience in providing finance solutions at point of sale.