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David Watson, GM CX Systems & Innovation, McGrath Real Estate

McGrath has a three year program to transform the Property Management experience for Customers, Employees and Suppliers.

In this session, David shared how the program was developed; covering CX strategy, program frameworks, project prioritization, digital transformation and employee change management. 

ABOUT DAVID WATSON

A highly energetic and results focused professional with proven business experience in operations offering a strong combination of strategic skills with hands on capability to deliver.

Professional background with practical experience in managing complex process and business transformation projects, excellent ability in building relationships, proven leadership skills in managing teams that deliver.

Specialties:
• Managing business change leveraging technology
• eCommerce & EFTPOS Thought Leadership
• Managing transformation projects & delivery
• Strong Business relationship skills
 

 

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http://ohsleaders.com.au/

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed a leo quis purus feugiat facilisis. Interdum et malesuada fames ac ante ipsum primis in faucibus. Aliquam quis elit tristique, efficitur enim viverra, consequat odio. Duis porta ipsum ut magna dignissim vestibulum. Ut finibus augue nec mi maximus, nec laoreet arcu sagittis. Fusce pellentesque ipsum non lobortis bibendum. Sed consectetur dolor et ligula venenatis facilisis.

http://ohsleaders.com.au/

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